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Room Policies

The Carolina Inn is committed to providing excellent hospitality to all visitors staying at our boutique hotel in Chapel Hill. To provide the best experience possible, we request that each guest follow our hotel’s lodging policies. If you have any questions or concerns about any of the following policies, please feel free to contact us.

  • Cancellation: 24 Hours Prior to Arrival
  • Express Check-In & Check-Out Services

  • Check-in Time: 3 PM
  • Check-out Time: 12 PM
  • Room Tax: 13.5%
  • Overnight and Valet Parking: $18 plus tax per day (billed directly to the room)
  • All reservations are guaranteed for late arrival. In the event the guest does not arrive at the hotel, one night's room rate will be charged to the credit card on file unless the reservation is cancelled before 4:00 PM on the day prior to arrival.
  • 100% Non-Smoking
  • Pet-Free Facility

At The Carolina Inn, the welfare and safety of our guests and colleagues is a top priority. It is the Inn’s practice to enter any occupied guest room at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

Earning World of Hyatt points and tier credit is subject to World of Hyatt complete Terms and Conditions.


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